PRIVACY POLICY

This Privacy Policy discloses the privacy practices for the EMPYRE.gg site and various related services (together referred to as the “site”). EMPYRE LLC, the provider of the site (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this site.

You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions will be effective immediately upon notice to you, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

References to "GDPR" in this Privacy Policy refer to the General Data Protection Regulation adopted by the Parliament of the European Union and published as Regulation (EU) 2016/679 (General Data Protection Regulation), which became effective on May 25, 2018.

References to "CCPA" in this Privacy Policy refer to the California Consumer Privacy Act adopted by the California State Legislature, which became effective January 1, 2020.

1. Types of Information Collected

    In the course of providing services, we may collect information including Personally Identifiable Information and Non-personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

    Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership; ordering a product or service; submitting content and/or posting content in discussion forums, discord channels, or other public areas; entering a contest or sweepstakes; filling out a survey; or sending us feedback, we may ask you to provide certain information by filling out and submitting an optional form. If you complete the form, you may provide us personal information, such as your first and last name, mailing address (including zip code), email address, employer, job title and department, telephone numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

    Nonpersonally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both an individual and aggregated basis. This information may include prior page views, browser version, device type, operating system, application version, IP address, and other unique identifier.

    2. Collection Methods and Use of Information

    We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you: (a) register for our services and register your email address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send email messages, submit forms or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected.

    In addition, we may also collect, or our third-party ad server and/or content server may collect, certain Non-personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at out site.

    We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, Sales Terms and Conditions, and this Private Policy.

    3. Release of Information

    We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties, which include confidentiality provisions. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver these services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. When we share your Personally Identifiable Information for our services, we will ensure that the recipient is bound by all appropriate confidentiality obligations and that it commits to using your information only for the necessary purposes for which you originally provided the information.

    We encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by their privacy policies, and is not subject to our control. Furthermore, if you interact with social media features on our site, these features may collect information about your use of this site as well as post information about your activities on our site to your profile page. You interactions with these social medial features are governed by the privacy policy of the company providing those features.

    Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

    We may also provide Non-personally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

    In each instance described in this section, we only provide the minimal information necessary for us to provide the service you requested.

    4. Updating and Correcting Information

    You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this site. You may also contact us to access and correct your personal information and privacy preferences by using the details provided under Section 16 "Contacting Us". Please include your name, address, and/or email address when you contact us.

    We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we archive and backup past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups. 

    5. User Choices on Collection and Use of Information

    We may, from time to time, send you emails or SMS regarding our products and services. In addition, if you opted in to receiving offers or information from us or our partners, we may occasionally send you direct mail about products and services that may be of interest to you. Only EMPYRE LLC (or agents working on behalf of EMPYRE LLC and under confidentiality agreements) will send you these direct mailings, and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, you can edit your account information on our site or make such a request by using the details provided under Section 16 "Contacting Us".

    6. Security of Information

    We use reasonable physical, managerial, and technical safeguards consistent with current industry standards to prevent loss, misuse, unauthorized access, disclosure, destruction, and alteration of your Personally Identifiable Information.

    Your Personally Identifiable Information resides on a secure server that only selected EMPYRE LLC personnel and contractors may access. We encrypt your Personally Identifiable Information to prevent unauthorized parties from viewing it when it is transmitted to us. You may access your Personally Identifiable Information through your password and unique customer ID. Your password is encrypted, and should not be shared with anyone.

    Information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password.

    In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

    Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

    7. Cookies

    When you use our site, we will store cookies on your computer to facilitate and customize your use of our site. A cookie is a small data file that can be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, provide you with personalized content, make the site run more smoothly, and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do. If you clear your cookies in your browser settings, you will no longer see personalized marketing messages, but you may continue to see ads over the internet that are not based on information you provided to us.

    We may use an outside ad serving company, including Google Analytics features, to support display advertisements on our site, which may include retargeting. As part of their service, they may place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third-party ad server may collect and use Non-personally Identifiable Information. Other advertisers may also place display advertisements on our site, but we will not disclose any Personally Identifiable Information to them. You may opt out of certain types of Google Analytics tracking and customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how Google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on.

    8. Public Areas on Our Site

    You should also be aware that when you voluntarily disclose information, including Personally Identifiable Information, in the discussion forums, discord channels, chat rooms, or other public areas on this site, that information can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to discussion forums, discord channels, chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you should not make any submissions.

    9. Privacy Policies of Third-Party Sites

    Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

    10. Children

    We comply with the U.S. Children's Online Privacy Protection Act ("COPPA") and do not knowingly collect personal information from children under the age of thirteen (13) or from Web sites or online services directed to children under the age of thirteen (13).

    You should not create an account on our site or use our services unless you are eighteen (18) years of age or older. In the event that you are the parent or legal guardian of a child under the age of eighteen (18) who has registered with our site or services, please contact us using the details provided under Section 16 "Contacting Us" to have your child's personal information deleted.

    11. The Following Only Applies to California Residents

    The CCPA provides consumers (California residents) with specific rights regarding their "personal information". For this section only, personal information is defined as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer or California household. This section describes your CCPA rights and explains how to exercise those rights.

    Access to Specific Information

    You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

      • The categories of personal information we collected about you
      • The categories of sources for the personal information we collected about you
      • Our business or commercial purpose for collecting or selling that personal information
      • The categories of third parties with whom we share that personal information
      • The specific pieces of personal information we collected about you
      • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
        • sales, identifying the personal information categories that each category of recipient purchased; and
        • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained
    Opt-Out & Do Not Sell My Personal Information Rights
    You have the right to request that, if we currently sell or may start selling your personal information, we stop selling your information and refrain from doing so in the future. Once we receive and confirm your verifiable consumer request, we will stop selling your information and refrain from doing so in the future. You may make a request by emailing info@empyre.gg.
    Deletion Request Rights
    You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
    We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
    1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
    2. Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for such activities
    3. Debug products to identify and repair errors that impair existing intended functionality
    4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
    5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.)
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent
    7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    8. Comply with a legal obligation
    9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it
    Exercising Access, Opt-Out, Do Not Sell My Personal Information, and Deletion Rights
    To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by emailing info@empyre.gg.  Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.  You may only make a verifiable consumer request for access or deletion once within a 12-month period. The verifiable consumer request must:
    • Provide your full name, email address, phone number, address, city, state, and zip code
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it
    We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You may need to provide additional information as part of your responses to our verification process.
    Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
    We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
    Response Timing
    We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

     

    Non-Discrimination
    We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
    • Deny you goods or services.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
    Minors Under 16
    We do not knowingly collect information of minors under 16. We do not sell the personal information of minors under 16 without affirmative authorization.
    Other California Privacy Rights
    California Civil Code Section § 1798.83 permits users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please do not hesitate to contact us using the details provided under Section 16 “Contacting Us”.
    Contact Information
    If you have any questions or comments about the ways in which we collect and use your information described in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us using the details provided under Section 16 "Contacting Us".

     

    12. The Following Only Applies to Nevada Visitors

    Nevada Revised Statute Section 603A ("NRS") provides Nevada consumers with specific rights regarding their personal information. This section describes your NRS rights and explains how to exercise those rights.
    Review & Request Changes and Opt-Out
    You have the right to review and request changes to any of your "Covered Information", as defined in NRS, and opt-out of data collection by submitting a "Verifiable Request", as defined in NRS, using the details provided under Section 16 "Contacting Us".
    Covered Information includes first and last name; home or other physical address, which includes the name of a street and the name of a city or town; electronic mail address; telephone number; social security number; identifier that allows a specific person to be contacted either physically or online; any other information concerning a person collected from the person through this our site or service in combination with an identifier in a form that makes the information personally identifiable.
    A Verifiable Request means a request we can reasonably verify the authenticity of the request and your identity as a consumer of ours. The verifiable consumer request must:
    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it
    Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
    Data Collection
    Please see the table under Section 11 – Data Collection for 12 Months Prior to Current Effective Date for applicable identification of the categories of Covered Information and categories of third parties as defined in NRS.
    1. The Following Only Applies to European Union and Switzerland Visitors
    Legal Basis for Processing
    If you are visitor from the European Union (EU) or Switzerland, our legal basis for collecting and processing the information described in this privacy policy will depend on the information concerned and the specific context in which we collect and process it. We collect and process information from you only where we have your consent (GDPR Art. 6(1)(a)), where we need the information to provide our contractual obligation to you (GDPR Art. 6(1)(b)), or where we have a legitimate interest to do so, such as to process information for fraud prevention and detection, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms (GDPR Art. 6(1)(f)).
    If you want to learn more about specific legal grounds we rely on to process your information for any particular purpose (including any legitimate interests we have to process information), please contact us using the details provided under Section 16 "Contacting Us".
    Children
    We do not process the personal data of a child younger than sixteen (16) years old. In such cases, we make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over the child, taking into consideration available technology.
     
    Sensitive Personal Data
    We do not knowingly collect or obtain from third parties, any "Sensitive Personal Data," as defined under the GDPR. "Sensitive Personal Data" is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; or genetic data or biometric data.
    Your Rights Under the GDPR
    You have the right to access the information that we maintain about you, request deletion of your data, update your data, object to processing of your personal information, ask us to restrict processing of your personal information, request portability of your personal information, and to correct or amend that information if it is inaccurate or has been processed in violation of the GDPR.
    If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will neither affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
    You have the right to opt-out from our marketing communications at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the details provided under Section 16 "Contacting Us".
    You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from you wishing to exercise your data protection rights in accordance with applicable data protection laws.
    To exercise these rights under the GDPR, please use the details provided under Section 16 "Contacting Us".
    Impact of EU-U.S. Privacy Shield
    This Privacy Policy is intended to comply with the GDPR and the EU-U.S. framework of privacy principles agreed on February 2, 2016 and formally adopted by the European Commission implementing decision C(2016) 4176 final of July 12, 2016, or any other framework for transferring personal data from the European Economic Area or Switzerland to the United States that is approved by the European Commission as providing an adequate level of protection pursuant to the GDPR (the "Privacy Shield"). In the event of any amendment to the GDPR or the Privacy Shield, this Privacy Policy shall be deemed to be amended to the extent necessary to ensure compliance with the current GDPR and the Privacy Shield.
    14. Information Retention
    We retain Personally Identifiable Information we collect from you as long as we have an ongoing legitimate business need. For example, we are providing you with a service you have requested; complying with applicable legal, tax, or accounting requirements; or resolving disputes and enforce our agreements.
    We retain Non-personally Identifiable Information as long as is legitimately necessary.
    We will delete or otherwise discard your data at our discretion or when you ask us to do so. You can make such a request by using the details provided under Section 16 "Contacting Us".
    15. International Transfers
    We operate technology from servers located in the United States, and the information that we collect from you is processed solely in the United States. Laws governing the collection and use of data in the European Union, Switzerland, or United States may not be equivalent to those in the country where you reside, but we will, at all times, protect your information in accordance with this privacy Policy.
    We may share your information with our affiliates and other third parties described above who are based in countries outside of your country of residence. While some countries may not have data protection laws that are equivalent to those of your country of residence, we will take all reasonable measures to protect your information in accordance with this Privacy Policy and all applicable legal requirements.
    If any recipient is located in a country without the adequate legal protection or safeguards for personal data, we will make reasonable efforts to have the recipient adopt the principles described in this Privacy Policy.
    16. Contacting Us
    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by the following methods:
    • Sending an email to: info@empyre.gg